Always Auditing

Have you noticed that once you start thinking like an auditor, you just can’t turn it off? I was speaking with a relative recently who had been given some prescription eye drops. The prescription label which had been stuck onto the pharmacy bag said to apply...

Naïve Auditing for Results

Have you ever tried to solve a BIG PROBLEM using standard audit tools and methods? What do you do if you just can’t figure it out? Sometimes the most significant audit findings can come from asking the most basic (naïve) questions. I was brought into a situation...